Available Jobs - Operations

Food Technical Manager
Company seeks dynamic applicant who will be responsible for Quality Assurance and Quality Control of pet food production (pref dry dog food would be an advantage) Find out more about this position
MRP Administrator (Supply Chain / Purchasing)
To ensure availability of materials required for production at the company and co-packers MUST HAVE MRP EXPERIENCE TO APPLY FOR THIS POSITION Find out more about this position
Project Engineer (Automotive Industry)
Large establish company seeks dynamic Project Engineer. Must have an automotive background, the position is based in the Pretoria area Find out more about this position
Call Centre (Language Consultant)
Company seeks dynamic well spoken ITALIAN, POLISH, GREEK, GERMAN, DANISH, SWEDISH OR NORWEGIAN speaking consultant (Must be able to speak one of the following languages fluently it is essential) Fixed term contract to permanent based on performance 24/7 call centre providing helpdesk and support to customers in the online entertainment industry Find out more about this position
Customer Managment (HOD)
The overall purpose of the position is to effectively and efficiently manage the Contact Centre, taking full accountability for service delivery to both internal and external clients while ensuring that targets are met and exceeded as required by the contact center SLA’s or by the business from time to time. Contact Centre functions include general first level call center, account services (terminations, complaints, queries, social media, client communications and reporting), outbound customer care (due diligence, surveys and reinstatements), second level technical (scheduling, complaints, downloading and web chat), outbound sales (moving cancellations, lead management [from all channels], scheduling, recon and maintenance sales), training and other general contact center functions. This list in non-exhaustive and may be added to or removed from over time. Critical performance metrics for the incumbent are: net attrition (on savable terminations), saves as % of savable termination request, reinstatements as a % of bad debt terminations, recon leads to appointment ratio, internal recon sales as a % of transferred opportunities, maintenance sales, first call resolution and abandonment rate In addition to ensuring consistent and appropriate service delivery, the incumbent is responsible for the management of all staff within the contact center, which includes all HR requirements, training and development, staff morale and any other people related requirements. As a core member of the national management team, the incumbent will be required to actively participate in the strategic development and growth of the contact center and at the same time ensure that the approved strategic direction of the contact center is implemented timeously. Find out more about this position
Senior Branch Operator
Large Fleet and Logistics company based in the East Rand Find out more about this position
Store / Warehouse Manager (South)
Large company seeks dynamic individual with a good track record. To start in January 2011 Find out more about this position

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