Call Centre (Language Consultant)

Call Centre (Language Consultant)

Company seeks dynamic well spoken ITALIAN, POLISH, GREEK, GERMAN, DANISH, SWEDISH OR NORWEGIAN speaking consultant (Must be able to speak one of the following languages fluently it is essential) Fixed term contract to permanent based on performance 24/7 call centre providing helpdesk and support to customers in the online entertainment industry

Tasks
  • Provide telephonic, e-mail and live chat support to customers. Troubleshoot basic IT technical issues.
  • Log call requests with the service desk of software providers and follow up and resolved outstanding calls.
  • Ad-Hoc Tasks: Assist Marketing or Finance Departments perform various admin tasks
  • Outbound calling to inactive customers or dormant accounts
Competencies
  • Team player
  • Good communication skills
Qualifications
  • Minimum 6 months inbound call centre experience (international call centre experience will be an advantage)
  • Must be prepared to work shifts
  • Own reliable transport essential
  • Proficient in English
  • MUST BE ABLE TO SPEAK A 2ND LANGUAGE EITHER ITALIAN, GERMAN, GREEK, POLISH, DANISH, NORWEGIAN – ESSENTIAL
Remuneration
R144,000.00 P/A (Negotiable)

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Leanne Govender (Executive Assistant)
I was taken aback by the passion and involvement Linda displayed in placing me. I have been to many agencies and am yet to meet someone who cares enough to take the time and energy that she placed on getting me into this position.
Rashell Blignaut (Key Accounts Executive)
My experience at Hill Appointments was very pleasant and efficient. What I also appreciated was the extra time that was put in from the staff at Hill Appointments, checking that I got to my appointments, and following up & negotiating on my behalf.
Melanie Fuchs (Executive Assistant )
Thanks to Linda Hill and her staff at Hill Appointments, I received a wonderful opportunity to work at a prestigious corporate company. The after service was equally impressive. A highly recommended and rare gem of an agency.
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Thank you for all your help in the last few months. I have been really happy with your services and your hospitality. May you have all the success in the future in helping people like me find happiness in their careers.
Rose Nkabinde (Proposal Administrator)
For most recruitment agencies, people are just another transaction, whereas you truly care and take an interest in what you do. You and your staff were not just hands on, you were pretty much fingers in. Wish you all the best in all your endeavours.
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Hill Appointments as the people that saved my live and gave me a very bright future. Four years ago I was just a confused girl who didn't know what she wanted to do with her life. As for Hill Staff they are so wonderful and so supportive
Basheer Landis (Sales Executive)
it really was a great pleasure dealing with you and your agency everything was smooth and you can sense a real passion in what you do. It was also a breath of frsh air to find an employment agency that provides updates and actually cares about the people